Auto Repair Shop
Business Development Coaching
Independent Auto Repair
Decades of Industry Experience:
Our deep-rooted connection to the automotive industry spans over two decades. Led by President James Stephenson, a Master Certified Automotive Technician and an Industry Leading Auto Repair Shop Owner, our team brings unparalleled insights and hands-on expertise to guide your shop to success.
Proven Mastery in Business Development:
President James Stephenson's dual expertise as a Certified Business Development Coach, honed at the top Automotive Coaching Firm in the World, positions us as a powerhouse in business growth strategies. With a comprehensive skill set encompassing both technical auto knowledge and business acumen, we offer a unique blend of insights for your shop's transformation.
Recognized Excellence in Customer Service:
Our President, James Stephenson, has been featured in Ratchet and Wrench Magazine and owns a shop ranked in the top 2% nationwide for Customer Service Excellence. This accolade underscores our commitment to exceptional service and solidifies our reputation as industry leaders in both Automotive Repair and Business Management.
Holistic Approach to Shop Improvement:
Our Auto Repair Shop Coaching Program takes a birds-eye view of your business. We don't just focus on isolated aspects; we guide you in creating a consistently high-quality employee and customer experience. This comprehensive approach establishes a strong foundation for sustainable growth.
Transition from Technician to Business Owner:
We mentor you in the art of working on your business instead of in your business. Our goal is to help you evolve from being a technician to becoming a true business owner. With our guidance, you'll transform your shop into a thriving enterprise, enabling you to focus on strategic growth rather than day-to-day operations.
Choosing Lotus Business Solutions as your Auto Repair Shop Coach means benefiting from our unparalleled industry experience, proven success, and holistic coaching approach. Let us guide you towards lasting success, from refining your operations to cultivating a thriving team and customer base. Unlock your shop's full potential with Lotus Business Solutions.
Boys Under The Hood
You can run a successful Auto Repair Shop and James and Pat can show you exactly how.
Auto Repair Shop Coach James Stephenson has roughly 25 years of experience in the Automotive Field as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach for Independent Auto Repair Shops, and Investor for Independent Auto Repair Shops. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, and Small Business Development.
Pat and James lift the curtain on the Automotive Industry by helping Shop Owners answer some tough questions they have about their businesses. The Boys also answer Auto Repair Shop Consumer questions to help add some insight into the repair process so that consumers can make an informed decision when it comes to repairing their vehicles.
Have a question? Submit it on our website or social media and we'll read it live on air! Boys Under The Hood was featured nationally in Ratchet+Wrench Magazine in 2019.
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